{"id":3,"date":"2021-12-15T11:53:25","date_gmt":"2021-12-15T11:53:25","guid":{"rendered":"https:\/\/callanetics-with-eva.co.uk\/?page_id=3"},"modified":"2022-03-30T10:43:55","modified_gmt":"2022-03-30T09:43:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/callanetics-with-eva.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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The Callanetics\u00ae Studio\u2019s privacy policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1.\tIntroduction<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1.1 At The Callanetics\u00ae Studio with Eva, we are committed to safeguarding the privacy of our website visitors and individual customers.<\/p>

1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.<\/p>

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.<\/p>

1.4 In this policy, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to The Callanetics\u00ae Studio with Eva. For more information about us, see Section 14.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2.\tCredit<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2.1 This document was created using a template from Docular (https:\/\/seqlegal.com\/free-legal-documents\/privacy-policy<\/a>).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. The personal data we collect<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3.1 In this Section 3, we have set out the general categories of personal data that we process.<\/p>

3.2 We may process data enabling us to get in touch with you (\u201ccontact data<\/strong>\u201d). The contact data may include your name, email address, telephone number, postal address and\/or social media account identifiers. The source of the contact data is you.<\/p>

3.3 We may process data enabling us to ensure we give you the best possible experience of our classes based on your specific health details (\u201chealth data<\/strong>\u201d). Before you join our classes, you\u2019ll complete a client form. This form will include your contact details, plus any information about medical conditions or injuries or your confirmation that none apply. The source of this health data, or confirmation that you have no health issues that would prevent you from taking part in classes, is you. Your information will be securely filed away and your details won\u2019t be given out to any third parties. If you stop coming to class for a period of six months, this form will be destroyed. A new form will need to be completed on your return.<\/p>

3.4 We may process information relating to transactions, including purchases of services, that you enter into with us and\/or through our website (\u201ctransaction data<\/strong>\u201d). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and\/or our payment services provider.<\/p>

3.5 We may process information contained in or relating to any communication that you send to us or that we send to you (\u201ccommunication data<\/strong>\u201d). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.<\/p>

3.6 We may process data about your use of our website and services (\u201cusage data<\/strong>\u201d). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4.\tPurposes of processing and legal bases<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.<\/p>

4.2 Operations<\/strong> \u2013 We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders\/bookings, providing our services, supplying our services, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.<\/p>

4.3 Relationships and communications<\/strong> \u2013 We may process contact data, transaction data and\/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and\/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and individual customers, the maintenance of relationships, and the proper administration of our website, services and business.<\/p>

4.4 Health data<\/strong> \u2013 We may process health data for the purposes of to ensuring we give you the best possible experience of our classes based on your specific health details. The legal basis for this processing is our legitimate interests, namely providing the best possible service to all our clients. Your information will be securely filed away and your details won\u2019t be given out to any third parties. If you stop coming to classes for a period of six months, the form you completed before you started classes will be destroyed. A new form will need to be completed on your return.<\/p>

4.5 Direct marketing<\/strong> \u2013 We may process contact data and\/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and\/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.<\/p>

4.6 Research and analysis<\/strong> \u2013 We may process usage data and\/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.<\/p>

4.7 Record keeping<\/strong> \u2013 We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.<\/p>

4.8 Security<\/strong> \u2013 We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.<\/p>

4.9 Insurance and risk management<\/strong> \u2013 We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and\/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.<\/p>

4.10 Legal claims<\/strong> \u2013 We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.<\/p>

4.11 Legal compliance and vital interests<\/strong> \u2013 We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.\tProviding your personal data to others<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5.1 Your personal data held in our website database will be stored on the servers of our hosting services providers identified at https:\/\/www.cloudways.com<\/a>.<\/p>

5.2 Financial transactions relating to our website and services may be handled by our payment services providers, PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers\u2019 privacy policies and practices at https:\/\/www.paypal.com\/uk\/webapps\/mpp\/ua\/privacy-full<\/a>.<\/p>

5.3 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6.\tInternational transfers of your personal data<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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6.1 We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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7.\tRetaining and deleting personal data<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.<\/p>

7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.<\/p>

7.3 With the exceptions noted in 7.4 below, and to comply with existing regulations (e.g. accounting and insurances) and for internal reporting purposes, we will keep client data for 10 years after the completion of our business relationship with you.<\/p>

7.4 Exceptions to 7.2 above are as follows:<\/p>

(a) health data supplied by you on the client data form you fill in before your first class will be retained for a maximum period of six months following the date of the most recent class you attended;<\/p>

(b) our booking system, provided by Bookwhen<\/a>, will retain client data for a maximum period of 24 months after your last active transaction; the booking system will keep transaction data for as long as you are active on the system; Bookwhen\u2019s privacy policy is here: https:\/\/bookwhen.com\/privacy<\/a>;<\/p>

(c) website usage data will be retained for 26 months following the date of collection.<\/p>

7.5 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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8.\tYour rights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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8.1 In this Section 8, we have listed the rights that you have under data protection law.<\/p>

8.2 Your principal rights under data protection law are:<\/p>

(a) the right to access<\/strong> \u2013 you can ask for copies of your personal data;<\/p>

(b) the right to rectification<\/strong> \u2013 you can ask us to rectify inaccurate personal data and to complete incomplete personal data;<\/p>

(c) the right to erasure<\/strong> \u2013 you can ask us to erase your personal data;<\/p>

(d) the right to restrict processing<\/strong> \u2013 you can ask us to restrict the processing of your personal data;<\/p>

(e) the right to object to processing<\/strong> \u2013 you can object to the processing of your personal data;<\/p>

(f) the right to data portability<\/strong> \u2013 you can ask that we transfer your personal data to another organisation or to you;<\/p>

(g) the right to complain to a supervisory authority<\/strong> \u2013 you can complain about our processing of your personal data; and<\/p>

(h) the right to withdraw consent<\/strong> \u2013 to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.<\/p>

8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https:\/\/edpb.europa.eu\/our-work-tools\/general-guidance\/gdpr-guidelines-recommendations-best-practices_en<\/a> and https:\/\/ico.org.uk\/for-organisations\/guide-to-data-protection\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/<\/a>.<\/p>

8.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below:<\/p>

The Callanetics\u00ae Studio
32a Glasgow Road
Camelon
Falkirk
FK1 4HJ<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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9.\tAbout cookies<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.<\/p>

9.2 Cookies may be either \u201cpersistent\u201d cookies or \u201csession\u201d cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.<\/p>

9.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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10.\tCookies that we use<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10.1 We use cookies for the following purposes:<\/p>

(a) authentication and status<\/strong> \u2013 we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website;<\/p>

(b) shopping cart<\/strong> \u2013 we use cookies to maintain the state of your shopping cart as you navigate our website;<\/p>

(c) personalisation<\/strong> \u2013 we use cookies to personalise our website for you;<\/p>

(d) security<\/strong> \u2013 we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;<\/p>

(e) analysis<\/strong> \u2013 we use cookies to help us to analyse the use and performance of our website and services; and<\/p>

(f) cookie consent<\/strong> \u2013 we use cookies to store your preferences in relation to the use of cookies more generally.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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11.\tCookies used by our service providers<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.<\/p>

11.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google\u2019s use of information by visiting https:\/\/www.google.com\/policies\/privacy\/partners\/<\/a> and you can review Google\u2019s privacy policy at https:\/\/policies.google.com\/privacy<\/a>.<\/p>

11.3 We use Bookwhen to handle our class booking system. This service uses essential cookies to accept and save your bookings. You can view the privacy policy of this service provider at https:\/\/bookwhen.com\/privacy<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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12.\tManaging cookies<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:<\/p>

Chrome<\/a>
Firefox<\/a>
Opera<\/a>
Microsoft Edge<\/a>
Internet Explorer<\/a>
Safari<\/a><\/p>

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.<\/p>

12.3 If you block cookies, you will not be able to use all the features on our website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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13.\tAmendments<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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13.1 We may update this policy from time to time by publishing a new version on our website.<\/p>

13.2 You should check this page occasionally to ensure you are happy with any changes to this policy.<\/p>

13.3 We may notify you of significant changes to this policy by email.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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14.\tOur details<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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14.1 This website is owned and operated by The Callanetics\u00ae Studio with Eva.<\/p>

14.2 Our principal place of business is at 32a Glasgow Road, Camelon, Falkirk, FK1 4HJ.<\/p>

14.3 You can contact us:<\/p>

(a) using our website contact form<\/a>; or<\/p>

(b) by telephone, on 07734 406064<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Callanetics\u00ae Studio\u2019s privacy policy 1. Introduction 1.1 At The Callanetics\u00ae Studio with Eva, we are committed to safeguarding the privacy of our website visitors and individual customers. 1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"\nPrivacy Policy - Callanetics with Eva<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/callanetics-with-eva.co.uk\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Callanetics with Eva\" \/>\n<meta property=\"og:description\" content=\"The Callanetics\u00ae Studio\u2019s privacy policy 1. 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